Frequently Asked

Yes, there is a deposit required to rent a unit at It Fitz Storage Unit. The deposit amount is equal to one month's rent. For example, if your monthly rent is $45, you will need to pay an additional $45 as a deposit. This deposit is refundable based on the condition of the storage unit upon termination of the rental agreement. This policy ensures that our facilities are maintained to the highest standard, providing all our customers with clean and secure storage spaces.

No, you don't need to sign a long-term contract to use a storage unit at It Fitz Storage Unit. The minimum rental period is one month, giving you the flexibility to stay as little or as long as you like based on your storage needs. This allows you to manage your storage requirements with ease and adjust as necessary without being tied down to long-term commitments.

At It Fitz Storage Unit, we aim to provide versatile payment options to suit your convenience. You can pay for your storage unit using any of the following methods: 1. **Online Payment:** You can easily pay off your invoice through our secure online payment portal. 2. **Automatic Payment:** Set up an automatic deduction from your credit/debit card account for a hassle-free payment experience. 3. **Mail:** You can mail your payment to our office address. 4. **Drop Box:** For added convenience, you can also drop your payment at our on-site payment drop box. These options ensure that you can choose the method that works best for you, making the payment process as seamless as possible.

Determining the right size of storage unit depends on your individual needs and the amount of items you plan to store. At It Fitz Storage Unit, we offer a variety of sizes to accommodate different requirements. If you tend to be a hold on to many items, you might find our 10 x 20 unit ideal; it's roughly the size of a one-car garage and can hold the contents of a multi-bedroom house, including large appliances and furniture. On the other hand, if you consider yourself a minimalist or have fewer items, the 5 x 10 unit might be more suitable; it's comparable to a long closet, perfect for storing small furniture, seasonal items, or boxes. Assess your inventory and choose the unit that best matches your storage needs.

Once you reserve a unit on our website, our account manager will call you to set up your account. During this call, you will need to provide some additional information, such as your payment details. The account manager will then assign you a specific unit number. This streamlined process ensures that you have a smooth and hassle-free experience renting from It Fitz Storage Unit.

No, at It Fitz Storage Unit, we do not provide locks for our storage units. This policy is in place because we prioritize your privacy and do not wish to have access to any of your personal items. For your security, we recommend using a round padlock specifically designed for storage units. This type of lock offers robust protection and ensures that only you have access to your stored belongings.

At It Fitz Storage Unit, you have the convenience of accessing your storage unit 24/7, 365 days a year. This means that no matter the time or day, you can retrieve or store your items whenever you need. Our facility features exterior lighting to help you navigate the premises; however, please note that the individual units do not have interior lighting. We recommend bringing a portable light if you plan to access your unit during nighttime or low-light conditions.

No, the units at It Fitz Storage Unit are not climate controlled. Our focus is on providing secure, affordable, and convenient storage solutions for our clients. While we do not offer climate-controlled units, we ensure that our facilities are well-maintained, clean, and secure. We recommend that customers consider the type of items they plan to store and take any necessary precautions to protect their belongings from temperature fluctuations and humidity.

No, rental insurance is not required at It Fitz Storage Unit, but we do strongly recommend it to ensure the protection of your belongings. While It's not mandatory, securing insurance through your homeowners insurance can provide peace of mind, and there are often reasonable rates available. Having insurance can safeguard your items against unforeseen circumstances such as theft, fire, or water damage, making it a wise investment for anyone utilizing our storage facilities.

At It Fitz Storage Unit, we strive to accommodate a wide range of storage needs. However, there are a few recommendations and restrictions to ensure the safety and security of all items stored on our premises: - **Perishable Items:** We recommend that you do not store any perishable items to avoid spoilage and pests. - **Sealed Containers:** We highly encourage storing belongings in sealed totes or containers to protect them from dust and other potential contaminants. - **Hazardous Materials:** Storing hazardous materials, including anything with fuel or other dangerous substances, is strictly prohibited. - **Vehicles:** You are welcome to store vehicles. However, please note that boats and RVs usually do not fit in our units. - **Irreplaceable Items:** We do not recommend using our storage facility for irreplaceable items or legal documents to avoid potential loss or damage. By adhering to these guidelines, we can provide a safe and efficient storage solution for all our clients at It Fitz Storage Unit.

** No, only the individuals to whom you provide a key can access your storage unit at It Fitz Storage Unit. For security reasons, we strictly adhere to this policy and will not cut off any locks unless the person requesting access is listed on the official documents you have signed. This ensures that your belongings remain safe and confidential, giving you peace of mind while using our services.

To clear your account at It Fitz Storage Unit, please follow these steps: 1. Please make sure your account is current. 2. Empty all your belongings from your storage unit. 3. Sweep out the unit to ensure it is clean and ready for the next tenant. 4. Close and lock the door securely. Following these steps will help ensure a smooth transition and finalization of your account. If you encounter any issues or require assistance, please feel free to contact our customer service team for support.

At It Fitz Storage Unit, you are not required to give any notice prior to moving out. Simply let us know once you have emptied your unit, and we will take care of the rest. Our hassle-free move-out process is designed to offer you maximum flexibility and convenience, ensuring a smooth and efficient transition whenever you decide to leave.

At It Fitz Storage Unit, we strive to avoid foreclosing on any unit. Once you have been three months past due we start the process. If necessary, we are legally obligated to follow a specific process. First, we will send you two certified letters of intent to sell, spaced two weeks apart. Additionally, we will list the foreclosure in the local paper for two weeks. You have until the day listed on these forms to settle any back rent, including late fees and legal fees, to prevent foreclosure. Our goal is always to work with you to resolve any issues before reaching this stage.

Of course. At It Fitz Storage Unit, we understand that your storage needs may change over time. Whether you need a larger space to accommodate more items or a smaller one to downsize, we offer the flexibility to switch unit sizes easily. Simply contact our customer service team and let us know your requirements. We will assist you in finding the right unit that fits your needs, ensuring a smooth and hassle-free transition. Your convenience is our priority.

Yes, at It Fitz Storage Unit, we make every effort to manage snow removal promptly after a storm. Due to the unpredictability of weather in our area, we strive to plow when there is 2 or more inches of snow and as soon as the storm is over. However, please note that we cannot clear snow within approximately one foot of the buildings and doors. As such, you may need to bring your own tools to access your storage unit fully.

Yes, It Fitz Storage Unit applies a $10 late fee for each month your payment is overdue. For example, if your payment is three months past due, the first month's fee would be $10, the second month's fee would be an additional $20, and the third month's fee would be an extra $30, accumulating progressively. To give you some leeway, these late fees are not assessed until the 15th of each month, providing you with additional time to make your payment if you forget.